Insurance & Remedial Drain Repairs

Drainage repairs – Insurance and Remedial

TCF Environmental provide high quality drainage repairs on commercial and domestic properties across Scotland.

If damaged pipework occurs as a result of accidental damage (a freak weather event, tree roots growing into cracked pipes, etc.) repair work is often covered by the buildings insurance policy.

We work closely with property owners, insurance companies and claims handling companies to diagnose drainage problems and carry out any repair, relining, or replacement work that is required.

Our CCTV drain surveys are often vital in determining if drain problems are covered by insurance and the reports we provide, alongside the HD video footage taken, are frequently used by claims handlers to support insurance claims.

We also provide our clients with advice on how to maintain their drainage systems and avoid future blockages or damage that may not be covered, and provide routine cleaning services to reduce the risk of drainage issues occuring.

All work is conducted with minimal disruption to your property, with a variety of no dig options available, avoiding costly excavation work being required.

Our drainage repair services include:

• Removal of drain blockages
• Patch resin lining repairs
• Drain tracing and mapping
• Locating buried access points such as manholes, rodding points, or traps
• Tree root removal
• Drain Relining
• Drain pipe repair
• Replacement of damaged or collapsed drains

Claims Handling Services

TCF environmental work closely with many of Scotland’s leading claims handlers to conduct drain repairs on claimants whose drainage repairs are covered under their property insurance policies.

We are always looking to build on our existing relationships and work with as many different handling companies as possible to ensure that as much of the repair work carried out on drains across the nation is completed to the highest possible standard.

All our work and subsequent reports are carried out in compliance with the strictest rules and regulations and it is testament to the hard work of our local team that we are trusted by claimants and insurers alike.

CCTV Survey Reports

One of the best ways to identify the extent, nature, and location of any damage done to your drainage system is for a CCTV survey to be carried out.

At TCF, we utilise the very latest in miniature CCTV technology to diagnose drainage problems on behalf of our clients with our high tech HD cameras delivering crystal clear imagery of the inside of your pipework.

This service allows us to get a much better idea of what is going on than a visual inspection alone, and our expert team of drainage engineers will design a bespoke plan to fix or clear your drains based on these findings.

We will also provide you with a detailed CCTV survey report detailing our findings and subsequent repair work, alongside a copy of the video footage itself.

We have been working with both claimants and claims handling firms for many years and ensure that each and every one of these reports complies with the latest requirements in terms of valid evidence that can be used as part of an insurance claim.

Often, the footage that we provide is the key factor in whether or not drain repairs are covered by the insurer or the property owner.

What type of repairs are covered by insurance?

Whether or not broken drain repair costs will be covered by your insurance policy depend on a number of key factors.

These include the nature of the policy, many property insurance policies do not cover the drainage system beneath, and the cause of the damaged pipework or blocked drain.

Only accidental damage is usually covered by insurance, and claims regarding damage done through improper use, such as a burst pipe resulting from a build up of sanitary products flushed down the toilet or fat poured down the sink will not be covered.

In order to acquire a good price on a property insurance policy that does cover emergency drain repair cost, your insurers may wish for a CCTV survey to be carried out first to ascertain the current condition of the drainage system.

If partially blocked drains, a slightly damaged drain, or a partially collapsed drain is found, remedial work may be required before they are willing to provide cover.

We can both conduct this survey, and carry out the required remedial work to the required standards demanded by the insurer.

CCTV surveys conducted by TCF indicating no issues with a drainage system are often the key factor in getting a great deal on your property insurance premium that covers drain unblocking and the cost of repairing drains.

Our survey may also reveal that the problem is located outside your property boundaries. If this is the case you can contact your local water authority and they should arrange to repair or unblock drains themselves, at no cost to you. 

Get in touch

We know that drainage problems can be stressful and overwhelming, and putting together an insurance claim only adds to the pressure you are facing.

Choosing TCF Environmental to carry out your repairs will guarantee you the best possible chance of a successful claim.

Even if your insurance doesn’t cover the work required, we offer incredible value, with some of the most cost-effective repair services in the industry.

We even offer discounts for small repair jobs, with set prices in all our repair quotes and no hidden fees.

For more information or to arrange a free no obligation survey, call us now on .