Insurance & Remedial Drain Unblocking

Blocked drains cleaning – Insurance and remedial

TCF Environmental work closely with leading insurance and claim handling companies, providing detailed CCTV inspection surveys that act as key evidence when navigating the insurance claim process and resolving claims regarding blocked or damaged drains.

There are many factors that go into determining if fixing blocked drain issues will be covered by your property insurance, including the nature of your policy, the location of the blockage, and the cause of the blockage.

When you choose TCF Environmental to deal with your blocked drains, you will not only receive the highest standards of service and results, with our high pressure jeting, cleaning, and root and fat removal equipment more than a match for even the toughest blockage, but also a CCTV survey report can also be provided to display the condition of drains affect that is accepted as evidence by all major insurers and claims handlers.

We can also help you to take certain preventative steps to ensure that your drainage cover remains valid.

Insurers may require drain unblocking to be carried out on a regular basis to prevent blockages as a failure to do so dramatically increases the risk of extensive property damage.

At TCF we not only work with claimants and claims handlers by providing evidence during the claims process in the form of CCTV imagery and reports, we also help property owners to ensure that they don’t invalidate their insurance policies.

Signs you might need professional drain unblocking services

• Water draining slowly from sinks, toilets, or outside drains
• Gurgling sounds from drains or plug holes
• Raised toilet water level after flushing
• Bad odours emitting from drains
• Sewage or water coming back up from sinks or drains

If you have spotted any of these common signs, get in touch with the professional drain unblocking experts at TCF Environmental as soon as possible.

We will conduct an inspection and potentially a CCTV survey to identify the source of your problems before our highly trained personnel utilise industry leading equipment and techniques to resolve them.

We can also provide you with a detailed report of our findings and the work that has been done, including crystal clear video footage, that can be used as part of an insurance claim if you believe the services may be covered under your property insurance policy.

Will my insurance cover drain unblocking?

In most cases, the chances of making a successful insurance claim to cover the cost of drain unblocking, depend solely on the cause of the blockage.

If a blocked drain is the result of improper use, flushing the wrong things down the toilet, pouring fat down the kitchen sink, etc. it is very unlikely an insurance claim will cover the cleaning bill.

However, if clearance is required due to tree root growth, a freak weather event, or another incident outside of your normal control such as a previously undiagnosed defect in the drains that can be evidenced as a cause of the issue, there may be a claim that you can make. This claim could potentially save you the cost of addressing or repairing the issue on a private basis.

We can perform CCTV inspections on both domestic and commercial properties to identify exactly what is causing your drainage problems. The results of these inspections will be packaged in a formal report that is recognised by industry experts and insurers alike and will probe critical to your claim’s success.

We work closely with some of the UK’s leading insurers and claims handling companies who handle drainage damage and cleaning claims on behalf of policy holders and ensure that our reports meet all their required conditions for evidence.

With extensive experience working with insurers and with drainage engineers who have over 40 years in the industry, giving your claim the best possible chance of success.

 

Avoid costly repairs through regular drain unblocking

At TCF we not only help our domestic and commercial customers deal with blocked drains as and when they occur, but also provide preventative drain unblocking services to ensure they never do.

Having your drains cleaned on a regular basis will dramatically reduce the risk of your pipes suffering from a blockage or more serious issues such as cracked or collapsed drains in the future.

Drain unblocking is far cheaper and less trouble than drain repair or replacement if this can be avoided and ensuring that any damage that occurs is covered by your insurance could save you a huge amount of money.

Routine cleaning is very unlikely to be covered by your insurance, but it will ensure that your claim is much more likely to be successful if damage occurs.

Drainage cover often only covers damage done outside of your normal control and by maintaining your drains properly via professional cleaning from TCF you will demonstrate that you have taken all suitable precautions to avoid common issues.

It also means that any damage that is done will almost certainly be as classed as ‘accidental or unavoidable damage’ and should normally be covered under your policy.

Even if insurance does cover the repairs, drainage problems still cause a huge amount of disruption that you just don’t need and professional drain unblocking every once in a while is highly recommended to keep drains running at their best, especially on commercial sites.

What about blocked sewers?

If the blockage is located in the public sewer outside the property boundaries, it is not your responsibility to fix the issue and the work should be completed by the sewage company or local water authority. 

If you are not sure of where the boundary of your property lies our team are always happy to help and advise either in person or initially over the phone.

Besides a CCTV survey, one of the best ways to get an idea of where a blockage may be in an outside drain is to ask your neighbours if they are experiencing similar issues.

If they are, the chances are that the issue is in the main sewage system serving multiple properties.

Expert Advice

TCF Environmental are passionate about helping our customers and with over 40 years experience to draw on, our drainage engineers are always happy to share some advice on best practice when it comes to drain maintenance.

Following this advice will dramatically reduce the risk of a drainage problem occurring on your site in the future and any that does is much more likely to be covered by your property insurance.

Commercial property owners may also wish to remind their staff of best practice to avoid a blocked sink or drain by taking steps such as putting signs in public toilets reminding customers not to flush items such as wet wipes or sanitary items.

Get in Touch

If you are looking for drain unblocking services from a helpful and highly trained local team of drainage engineers, TCF Environmental are here to help.

We have worked hard to ensure that all our work and CCTV reports meet the requirements of claims handling companies and can be used as part of the insurance claims process, giving you peace of mind that you won’t end up paying more than necessary.

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