This is a question that we get a lot, especially from our domestic customers. If you have a blocked drain that can’t be shifted no matter what you try, professional drain cleaning is your next step.

If you are the one responsible for the drains that are blocked, you will have to pay, and whilst we offer extremely reasonable rates, with discounts available to our domestic customers, you would understandably like to avoid this if possible.Â
If it turns out that the blockage in your drain is in fact the responsibility of the local water authority and outside of your property boundary, you might be in luck, as they could be the ones who have to organise and pay for any repairs or clearing that is required.
Things get slightly more complicated, however, if you are renting a property, or if you live in an apartment building/terraced home where multiple homeowners are situated on a single piece of private land.
In this article we will take you through how responsibility is normally determined on each different property type. However, bear in mind that if the blockage if proven to be a result of misuse and you are at fault, you could end up paying anyway, even if it is located in the public drain.
How is the Location of a Blocked Drain Determined?
As the location of a drain blockage is such an important factor in determining who is responsible for arranging remedial work it is essential that there is a way to find exactly that.
One way to get an idea of if a drain blockage is in the public sewer is to ask your neighbours if they are also experiencing drainage issues. If they are, the chances are that the issue is further down the pipe, outside of your property boundaries.
For a more accurate location, and for precise details on the cause and extent of a blockage, arranging a CCTV drain inspection is the best option. These micro CCTV cameras will show in crystal clear clarity the inside of the drainage system and leave no doubt over what is causing your problems or where the issues are.Â
These surveys are often the key pieces of evidence in insurance claims for drain repair and in prompting the local authorities to take action.
Who is Responsible for Blocked Drains in…
Detached Properties
Probably the easiest property type to determine who is responsible for a blocked drain. As long as there are no shared drains with other nearby homes, the homeowner is responsible for drain maintenance up to the boundary of the property. Outside of that, it is the local water authority who must maintain the sewer and lateral drains and must arrange remedial work.
Terraced Properties
For those who share a drain with their neighbours, the local authority MAY be responsible for the section of drain you share as well as that outside of the property boundary. However, this is not to say that there will be no consequences of misuse that lead to the clogging of shared drains and if the blockage can be traced back to you, you may be required to pay some or all of the repair/cleaning costs.
Maintaining best practice at all times when it comes to drains is always the best option if you are looking to avoid paying for repairs.
Apartments
In general, the management company for the flat or apartment complex in which you reside will be responsible for sorting out drainage problems beyond a simple blocked sink or other issue affecting your flat alone.
Unfortunately, you will often find that drainage issues affect everyone in the block of apartments as all of the pipework is connected and there is a good possibility that if you have slow draining sinks or toilets or even see water coming up out of your drains that it is being caused by a blockage elsewhere on the premises.
What about Rental Properties?
If you rent your property, you might be wondering if your landlord will pay for your drain repairs or clearance. Well, yes and no. They are required to maintain external waste pipes and may pay for drain repairs inside the properties but NOT if the issues were caused as a result of tenant misuse. You, as the tenant, have a responsibility to take reasonable care to avoid blockages.
What do I do if I am Responsible for Drain Blockages?
If drain problems are found on your property, don’t panic. These things happen and with the professional services of TCF Environmental, your drains will soon be free flowing again, and for less than you might expect.
We offer discounted rates to our valued domestic customers as well as a comprehensive drain investigation and repair service to commercial clients across the Glasgow area.
Give us a call today and we will be delighted to help you with all your drainage issues.